Applegreen Partnership with MassDOT
When Massachusetts launched a nationwide search for the perfect partner to reimagine its Service Plazas, we answered with unwavering conviction and a transformative vision.
Our commitment begins with a $750 million investment, not just rebuilding or renovating all 18 Plazas along Massachusetts highways, but elevating them into destinations that set new benchmarks for traveler hospitality. This bold undertaking draws from our proven mastery across 113 U.S. locations and our complete transformation of all 27 New York Thruway Plazas.
We didn't just step forward. We stepped up.
Contact Us
For general inquiries and information:
MassServicePlazas@Applegreen.com
Address: 84 State Street, Boston, MA, 02109
Elevating Massachusetts Service Plazas
Applegreen proudly partners with MassDOT to transform and operate 18 Service Plazas across the Commonwealth - creating clean, safe, and welcoming spaces where travelers can rest, refuel, and reconnect.
Driven by true hospitality, our thoughtfully designed spaces support seamless operations and authentic experiences. Together with our local partners, we're reimagining travel to benefit every resident, business, and visitor who calls Massachusetts home.
Investing in the Journey: $750M Plaza Revitalization
Applegreen is investing over $750 million to transform all 18 Service Plazas across the Commonwealth. In partnership with Suffolk Construction and Upland Architects, we'll completely redevelop 9 locations and refurbish 9 others into welcoming, modern, sustainable destinations.
Our team has crafted three distinct design concepts that celebrate Massachusetts' diverse local cultures and architecture. Each Plaza will reflect the unique character of its region, —not generic highway stops, but authentic destinations that create a genuine sense of arrival and offer experiences that are unmistakably Massachusetts.
Western
A tribute to the rustic beauty of the Berkshires, featuring black-trimmed wood siding, peaked roofs, and board-and-batten elements that honor traditional craftsmanship.
Central
Sleek and contemporary, with anodized metal, glass, and flat roofs that reflect the energy of the city and its surrounding urban and tech centers.
Coastal
Light, airy, and inviting, with Beachwood finishes that capture the timeless charm of summers on the Cape.
Outstanding Service
Elevating Massachusetts Service Plazas
Our mission is simple: create moments of calm and connection for every traveler.
Applegreen will operate all Service Plaza amenities, restaurants, cafes, shops, fuel, and EV charging with world-class service teams and trusted national brands.
With a proven track record of successful Plaza transformations, we'll deliver this upgrade efficiently with minimal service disruption.
We're thrilled to partner with the Commonwealth of Massachusetts and MassDOT to elevate the travel experience across the state for years to come.
Key Objectives of Partnership
Massachusetts Service Plazas are gateways that showcase our state as the nation's most welcoming destination for residents, businesses, and global visitors. They create jobs, strengthen regional economies, and advance sustainability goals.
Applegreen partners with MassDOT to maximize these benefits through our proven model:
- Expanding electric vehicle charging infrastructure
- Implementing sustainable buildings and systems
- Marketing the Commonwealth and its Communities
- Promoting workforce diversity
- Ensuring long-term revenue sustainability
Building Our Team
Applegreen brings proven expertise to Massachusetts, with 113 Service Plazas already operating across the U.S. and deep experience partnering with State Authorities and Departments of Transportation.
Globally, we operate over 530 locations generating over $4 billion in annual revenue, but our strength lies in our people.
Every employee, all 1,500 of them, will be part of Applegreen. That means consistency, accountability, and a culture rooted in care.
With a proven track record of revitalizing Service Plazas nationwide, we're ready to transform Massachusetts' travel experience.
About Applegreen
For over three decades, Applegreen has been reimagining what travel hospitality can be.
Across 530 locations worldwide, we've built more than a business, we've created a network of welcoming spaces where journeys pause, and communities connect.
In the United States, our 113 Service Plazas stand as testament to our partnership-first approach with State Authorities and Departments of Transportation. Each location represents our commitment to transforming ordinary stops into extraordinary experiences.
With $4 billion in annual revenue supporting 18,000 team members globally, including 7,000 across America, we've proven that success flows from putting people and places first. Our track record speaks to more than operational excellence; it reflects our dedication to elevating every traveler’s journey.
Suffolk: #1 Safest Contractor in New England
Suffolk Construction Company is America’s premier contractor, delivering unmatched expertise in construction management, innovation, and investment to achieve clients’ dreams with integrity and professionalism. Headquartered in Roxbury, and the largest construction firm in the Commonwealth, Suffolk has 15 offices and over 2,800 employees. Known as the go-to firm for complex and challenging projects, Suffolk follows look ahead planning and engagement of all project stakeholders from an early stage. Suffolk is a trusted partner across Massachusetts, providing an open book policy at all times. With over 3,000 trade partners, Suffolk has vast experience of working successfully with various Unions and Project Labour Agreements.
Upland: Innovative designs, inspired communities
Upland Architects, Inc. is a Massachusetts-based firm specializing in innovative architectural design and project management for the travel, C-store, restaurant-retail, and municipal sectors. Founded over two decades ago, the firm has become a trusted partner for clients across the region, delivering tailored design solutions that combine functionality, aesthetics, and a deep understanding of community. With a diverse portfolio of impactful projects, Upland integrates technology, sustainable practices, and a client-focused approach to create environments that inspire connection and growth while maintaining a commitment to excellence, collaboration, and delivering maximum value on every project.
Contact Us
For general inquiries and information:
MassServicePlazas@Applegreen.com
Address: 84 State Street, Boston, MA, 02109